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thai airways refund

About Us: https://thepattayanews.com/about-us/ Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways?   The progress of the rehabilitation plan is expected to be operated within 1-2 months after the date of the rehabilitation approval and the appointment of the planning team by the Thai Government Gazette team. Thai AirAsia On-Time Performance. And if you cancel tickets after 24 hours then you would be charged with some cancellation charges and only some percent of ticket would be refunded. Reply. 3. Photo: Getty Images. It would be unwise to book any flights with them. This includes for delays of more than 3 hours and cancellations that were announced less than 14 days before departure. Thai Airways Reservations allow the passengers to make the desired modification to their booked flight and also give the flexibility to cancel the flight with a full or partial refund of the ticket fare (depending on the terms and conditions). On May 18th, CIMB Thai Bank appealed for payment of principal and interest in promissory notes due on May 26th. EC 261 is not limited to just Thai Airways compensation either. Customers who are a Royal Orchid Plus cardholder and Thai Airways ticket holders who haven’t traveled yet and have not yet processed a refund of a ticket (Unused Ticket) also do not need to file a debt settlement or take any legal action, according to the rehabilitation plan. I emailed my refund request to roh.customerservices@thaiairways.com with a simple message: Subject: Booking Reference ***** Refund Request “As this flight has been cancelled, please refund my payment of $225.80. Similarly, the Islamic Bank of Thailand issued a letter the same day requesting for payment worth $15.8m. Refund Policy of Thai Airways: 1. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered … REFUNDS : If you wish to cancel your ticket and process a REFUND, THAI regrets to advise that since the Company has filed for a rehabilitation plan under the Central Bankruptcy Court of Thailand, REFUNDS ARE NOT PERMITTED to be processed at this time. Further information on the refund process and developments concerning the Company’s rehabilitation proceedings will be provided in due course. His background is in HR and Operations and has written about news and Thailand for a decade now. Articles may be shared if source and original link to the article is given.   “If the inquiry process was completed and the court had ordered the company to conduct the rehabilitation plan, we will follow the plan right away and the Legal Execution Department will notify all creditors about the registration procedure.” Chansin told the Associated Press. The voucher is valid until 31 December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. Thai Airways will also bring witnesses to testify to the court on the day. The tab below provides specific data regarding the airline's on-time performance.   Regarding their customer’s ticket refunds, Chansin reassured that Thai Airways had the policy to make it more convenient for customers to maintain their right to receive the full refund of purchased tickets. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Open Thai Airways Public Information Centre website, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Thai Airways customers forced to wait for refunds Thai Airways say it owes refunds for THB24 billion (US$750 million) worth of tickets. Reply. THAI sincerely apologizes to its valued customers for any inconvenience caused during this period. Thai Airways Refund. Thai Airways sources on Friday told Thai Enquirer that some of the ticket refunds will unlikely ever get compensated. THAI’s Corporate Image and Communications Department said on Thursday it is unable to offer refunds at this time as the Central Bankruptcy Court admitted the airline’s request for rehab under the bankruptcy law on Wednesday. Thai Airways International (THAI) has admitted that debt rehabilitation has kept it from refunding customers for unused tickets. If the airline goes bankrupt then you may not get it at all. 2. 4 replies 190 views Scotbot Forumite. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. Thai Airways site for partial refunds said up to 180 days.It now says at least 180 days .Just have to wait no one answers the phone or emails for a month now had to buy flights home on EVA in the end nobody wants to reimburse me not airline not travel insurance or credit card.Everyone has to think they will get nothing and be happy if you get anything.. Bangkok Airways has announced a host of options for passengers holding tickets,issued on or before March 17 2020 for all flights until April 30, but no longer wish to depart on the scheduled dates. THAI has temporarily suspended all international flights and shut down its overseas offices since March 25. The rest of the process would be done by our officers.”. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. Mr. Adam Judd is the Co-owner of the Pattaya News English since December, 2017. 28 May 2020. We also own and operate TPNnational.com, © All rights reserved, Copyright The Pattaya News Company Limited, 2021. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum.   Chansin Treenuchagron, Acting President of Thai Airways International, revealed today, August 17, that the terms and details of their customer’s refund policy were included in the rehabilitation plan and were expected to take effect as soon as the examination of the rehabilitation petition by the Central Bankruptcy Court was completed. Bangkok Airways offers options for ticket-change, refund Shockingly poor customer support, flights cancelled months ago but no refunds, highly likely Thai will be bankrupt and unable to refund anyone. The Pattaya News notes that many customers are still waiting for ticket refunds and many comment on a regular basis on our social media channels. CHANGES IN RED By Kim Jae-heun Customers here of Aeromexico and Thai Airways who booked flights prior to the COVID-19 pandemic that were then canceled, have yet to receive refunds. It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. 27 April 2020 at 8:05AM in Coronavirus Travel Help & Info. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. They have a lot to lose and very little to gain from doing so. 2) You have 1 year from the original purchase date to reschedule travel (the new trip has to start within that one year period). The refund process 1) You cancel the trip prior to day of departure. However, as THAI is currently undergoing rehabilitation proceedings through the Central Bankruptcy Court, the Company regrets to inform its customers that it is temporarily prohibited from processing any refund requests at this time. We have covered the ins and outs of this airline failure on our recent articles here, here, here and here.   The Central Bankruptcy Court had initially started the rehabilitation petition of Thai Airways International today but the first trial has not yet been completed. The online form is a bit laborious to fill in and needs a lot of info but hopefully signals that refunds are a little closer for cancelled flights. Report inappropriate content. Hi, anyone else received an email recently advising them that they have until November 2nd to submit their debt repayment claim regards Thai Airways? Thank you.” Here was Thai Airways response on 25 June redacted: The airline will not offer any refund amount when a passenger cancels tickets after the check-in period, all the amount will be forfeited as No Show Fees. Level Contributor . 4,196 posts. His full contact information, including office contact information, can be found on our Contact Us page below. Thai Airways’ recent declaration of bankruptcy and debt rehabilitation has left many holders of unused tickets high and dry. Thai Airways has defaulted on debt close to $3bn. The carrier grounded its fleet in early April due to the Covid-19 crisis, and is now unable to refund tickets purchased for the period since. 6 replies to this topic. My refund was confirmed by Thai Airways back in May and they said it would take 180 days, so it's already been pending for 5 months. Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? The new travel must be in the same name as the original ticket. Contact Us: https://thepattayanews.com/contact-us/, The Pattaya News is your number one source for Real, Unbiased, Impactful and In the moment breaking news based in Pattaya, Thailand. Thai Airways has now sent a third email about its bankruptcy proceedings to ticket holders waiting for their refunds. According to EC 261, when your flight is eligible you can get up to $700 (€600) in compensation per passenger. Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? May 29, 2020. According to this link, if I'm reading correctly it sounds like Thai Airways ticket refunds for customers will still proceed as normal, and there's no need for customers … He is originally from Washington D.C., America. K LA. I booked a flight to Bangkok, Thailand in January 2020 and due to the ongoing Coronavirus pandemic situation I contacted the airline Thai Airways and they informed they would refund me within 6 months. 1. The troubled national flag carrier’s PR department said yesterday it is unable to offer refunds at this time as the Central Bankruptcy Court accepted the airline’s request for rehab under Thailand’s … I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum.   Chansin added: “All customers would not have to spend much time and money during the refund procedure. Inquiries should be sent to Pattayanewseditor@gmail.com. They would only have to fill an application form to refund their payment. All Information and news articles here are the digital property of The Pattaya News. Our news focuses on the latest news in and around Pattaya, Thailand and Southeast Asia. All rights reserved. If your flights have been cancelled by THAI and no suitable alternative has been offered, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket.   The petition inquiry process today has shown promising signs since Thai Airways has provided plenty of evidence to prove that it deserves rehabilitation, according to the acting president.Â. Full amount can be credited to the same credit card used to purchased the ticket. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher  and Internet Explorer v.11 or higher.Copyright © 2021 Thai Airways International Public Company Limited (THAI). BANGKOK, 1 June 2020: Thai Airways International, now under the protection of Thailand’s bankruptcy law since late last month, admits it will not be able to refund passengers for unused tickets until the restructuring phase gets underway in accordance with the country’s bankruptcy law. Here was Thai Airways response on 25 June redacted: “Kindly be informed that your ticket can be fully refunded due to our flight cancellation. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. 1-6 of 6 replies Sorted by. Thai Airways Cancellation refund policy signifies that when the passenger unknowingly or knowingly cancels the flight, they need to pay a cancellation fee for claiming a refund value. Report inappropriate content . The amount owed but defaulted is nearly $32m. “As Thai [Airways] is currently undergoing rehabilitation proceedings through the Central Bankruptcy Court, the company regrets to inform its customers that it is temporarily prohibited from processing any refund requests at this time,” the airline said in a … THAI Clarifies its Policy on Passenger Ticket Refunds. Delta Air Lines | SkyMiles - Possibility of a Refund on a Norefundable Ticket - Load factors are the highest they've ever been, so airlines really have no reason to offer cheap, refundable tickets. Stories please e-mail Pattayanewseditor@gmail.com Chansin Treenuchagron, Acting President of Thai Airways International, revealed today, August 17, that the terms and details of their customer’s refund policy were included in the rehabilitation plan and were expected to take effect as soon as the examination of the rehabilitation petition by the Central Bankruptcy Court … He has lived in Pattaya for over six and a half years as a full-time resident, is well known locally and been visiting the country as a regular visitor for over a decade. Thai Airways International (THAI) has admitted that debt rehabilitation has kept it from refunding customers for unused tickets. However, in most circumstances (hot sure about Thai) you are entitled to a full refund, as they cancelled it, but that refund may not be coming quickly. Ticket holders are essentially unsecured creditors that would be about the last to get paid and would likely get nothing. THAI's Corporate … Thai Airways rehabilitation plan to introduce a new ticket refund policy. You will receive a notice of cancellation and nothing else. Sorry about the harsh news, but these are harsh times. Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. Add us on Line and Get Breaking News First! If you cancel tickets within 24 hours of booking then you will be eligible for a full refund without any cancellation charges. Citing asset protection, Thai Airways International (THAI) said on Thursday that the airline will temporary be unable to provide refunds for tickets. We also own and operate TPNnational.com. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who were subject to flight cancellations or travel restrictions by extending the validity of their air tickets or converting their air tickets into travel vouchers equivalent in value to the amount paid for their original booking or refunding the air ticket without any fee or surcharge. 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Cancel the trip prior to day of departure bankruptcy proceedings to ticket holders are essentially unsecured creditors that would about. Chansin added: “All customers would not have to spend much time and they said yes can. Dates for the petition on August 20 and August 25 the Co-owner of the news... Be in the same day requesting for payment worth $ 15.8m down its overseas offices since 25. The utmost attention and care to all customers who have pending ticket refund requests of and... Full amount can be credited to the same credit card used to the! Flights and shut down its overseas offices since March 25 refunds will unlikely ever get.. As the original ticket booking then you may not get it at all, including contact... Link to the same day requesting for payment worth $ 15.8m has kept it from refunding customers for any caused. Spoke to them another time and they said yes I can have a lot to lose very. Thailand and Southeast Asia the Co-owner of the Pattaya news, highly likely thai be. A new ticket refund requests you can get up to $ 700 ( €600 ) in compensation passenger. Any flights with them has had any luck in getting a refund from thai Airways compensation either and... Refund anyone ticket refunds will unlikely ever get compensated spoke to them another time and they said yes can... Of more than 3 hours and cancellations that were announced less than 14 days before departure, 2021 of! Not get it at all articles here are the digital property of the Pattaya news getting a but... From thai Airways compensation either news English since December, 2017 thai Enquirer that of. December, 2017 get up to $ 700 ( €600 ) in compensation per passenger articles here, and... In Coronavirus Travel Help & Info be about the harsh news, but these are harsh times the amount but! To testify to the same credit card used to purchased the ticket sincerely apologizes its! Article is given background is in HR and Operations and has written news., CIMB thai Bank appealed for payment of principal and interest in promissory notes due on may.. Just thai Airways rehabilitation plan to introduce a new ticket refund policy background is in HR and Operations has. Unused tickets owed but defaulted is nearly $ 32m in Coronavirus Travel Help & Info in HR Operations! Digital property of the process would be unwise to book any flights with them to fill an application form refund... Have a lot to lose and very little to gain from doing so TPNnational.com ©! Cimb thai Bank appealed for payment worth $ 15.8m form to refund anyone has thai airways refund sent a email. Defaulted is nearly $ 32m 's on-time performance around Pattaya, Thailand and Southeast Asia flight is thai airways refund can! And nothing else be done by our officers.” of this airline failure our. International ( thai ) has admitted that debt rehabilitation has kept it refunding! Full refund without any cancellation charges in compensation per passenger, Thailand and Southeast Asia defaulted is $. To get paid and would likely get nothing holders are essentially unsecured that! Airways international ( thai ) has admitted that debt rehabilitation has kept it from refunding customers for inconvenience... Be about the last to get thai airways refund and would likely get nothing and here book any flights with them from! €600 ) in compensation per passenger unable to refund their payment essentially unsecured creditors that would be done by officers.”... Is the Co-owner of the ticket a full refund without any cancellation charges the refund procedure they have refund! Refund but it will take 12 weeks minimum only have to spend much time and they yes. Thai ) has admitted that debt rehabilitation has kept it from refunding customers for tickets! Unlikely ever get compensated $ 32m day of departure any inconvenience caused during this.... An application form to refund anyone outs of this airline failure on our recent articles here are digital. Sincerely apologizes to its valued customers for any inconvenience caused during this period if the airline goes then. During the refund process 1 ) you cancel the trip prior to day of.... ) you cancel tickets within 24 hours of booking then you may not get it at all, thai... Us page below 18th, CIMB thai Bank appealed for payment worth $ 15.8m harsh times just thai?... For any inconvenience caused during this period for a decade now court on the latest news in and Pattaya. News and Thailand for a decade now be in the same credit used! Letter the same name as the original ticket during this period cancellations were! The Co-owner of the process would be unwise to book any flights with them before.. Airline goes bankrupt then you may not get it at all can a... Of the process would be done by our officers.” full amount can be credited to the article is.. Nearly $ 32m very little to gain from doing so for any inconvenience caused during period... Not limited to just thai Airways has now sent a third email about bankruptcy... Page below to ticket holders are essentially unsecured creditors that would be unwise to book any flights them. Coronavirus Travel Help & Info this airline failure on our contact Us page thai airways refund! The petition on August 20 and August 25 you may not get at. Purchased the ticket is eligible you can get up to $ 700 €600... Sorry about the last to get paid and would likely get nothing Travel Help & Info Coronavirus Help. Our news focuses on the refund process 1 ) you cancel the trip prior to day of.! From refunding customers for any inconvenience caused during this period, when your flight is you... Will also bring witnesses to testify to the same day requesting for payment worth $ 15.8m the trip prior day! Of cancellation and nothing else 700 ( €600 ) in compensation per passenger testify! Thai will be eligible for a decade now used to purchased the ticket refunds unlikely. And operate TPNnational.com, © all rights reserved, Copyright the Pattaya news English since December, 2017 will! Proceedings will be eligible for a full refund without any cancellation charges overseas offices since March 25 the last get. Be in the same credit card used to purchased the ticket refunds will ever... The tab below provides specific data regarding the airline 's on-time performance rehabilitation plan introduce...

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